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FAQ's

H​​​​​​​​​​ow do I order?​

Click on the picture of the product you wish to order, select the quantity and add to cart. Once finished shopping, click the checkout symbol in the top right corner or the checkout button on the product page. Here you will see your selected items, quantities and prices. You will then be able to choose your shipping and payment options. 

Payment Options

We offer PayPal, Afterpay, Credit Card and Bank Transfer methods of payment.  

If you would like to pay via bank transfer, please select this payment option at the checkout and make payment to Westpac account:

BSB - 032 717

Account - 310213

Order processing time

Orders will be processed within 2-4 business days.

Delivery options

We offer a pick up option for a cost of $2 from Hornsby, Sydney.  Please note that orders will be available for collection within 5-10 business days of ordering, Monday to Friday during the hours of 10am and 4pm. 

Shipping costs  

Flat rate $10 shipping is available Australia wide.  Free shipping is available for all orders over $200.  All orders are processed via Australia Post or Courier.  Express shipping is also available at a flat rate of $14 Australia wide. 

We also offer New Zealand shipping, please refer to shipping options on ordering for costs as it is dependent on the items ordered. 

What if I am not home when my order arrives?

Where possible, orders will be left in your mailbox or at your door. Otherwise you will receive a card from Australia Post or the Courier advising when you can collect from the local post office or arrange redelivery. 

Return Policy

Please refer to the returns policy.